Privacy Policy

1. Why this privacy statement?

The Mastercooks of Belgium vzw places great value on the protection of your privacy and personal data. We use your personal data solely in accordance with the Privacy Act and other relevant applicable legal regulations. Any reference in this Privacy Statement to the Privacy Act means a reference to the Law of 8 December 1992 for the protection of personal privacy with regard to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and concerning the free movement of that data.

With this Privacy Statement, The Mastercooks of Belgium vzw aims to inform you of any processing activities regarding this data and your rights. By using our platform/our website/our application, you explicitly give your consent to possible processing activities by The Master Chefs of Belgium vzw.

It is possible that this Privacy Statement may be subject to adjustments and changes in the future. It is up to you to consult this document regularly. Any substantial change will always be clearly communicated on the platform of De Meesterkoks van België vzw.

2. Who processes the personal data?

The website www.Mastercooks.be is an initiative of:

The Mastercooks of Belgium vzw

Registered office:
The Mastercooks of Belgium vzw
Kolonel Bourg Street 105 A
1140 Evere
Belgium

VAT number: BE0 420 695 235
E-mail: contact@mastercooks.be

3. What personal data is processed?

The Master Chefs of Belgium vzw commits to processing only data that is relevant and necessary for the purposes for which it was collected. The following categories of personal data may be processed by The Master Chefs of Belgium vzw:

• Identification details
• Personal characteristics
• Data regarding education and training
• Data regarding profession and employment

4. For what purposes are my personal data used?

The Mastercooks of Belgium vzw collects personal data to provide you with a safe, optimal, and personalized user experience.

Data processing is essential for the operation of the website and its associated services. Processing is carried out exclusively for the following specific purposes:

Offering and improving a general and personalized service; offering information, newsletters, and providing support via a contact form

The detection and protection against fraud, errors and/or criminal behavior.

Marketing purposes

When visiting the website of The Mastercooks of Belgium vzw, some data is collected for statistical purposes. Such data is necessary to optimize the use of our website application. This data includes: IP address, presumed location of access, time and date of access, which pages were visited. When you visit the website of The Mastercooks of Belgium vzw, you agree to this data collection intended for statistical purposes as described above.

The User always provides personal data to The Mastercooks of Belgium vzw themselves and can thereby exercise a certain degree of control. If certain data is incomplete or apparently incorrect, The Mastercooks of Belgium vzw reserves the right to temporarily or permanently postpone certain expected actions.

Personal data is only processed for internal use within The Mastercooks of Belgium vzw.
We can therefore assure you that personal data is not sold, transferred, or disclosed to third parties affiliated with us. The Mastercooks of Belgium vzw has taken all possible legal and technical precautions to prevent unauthorized access and use.

5. We also use cookies!

During a visit to our website, 'cookies' may be placed on your hard drive to better tailor the platform/website to the needs of returning visitors. Non-functional cookies help us optimize your visit to the platform and remember technical choices.

For a further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.(top right).

If you wish to consult the platform/website of The Mastercooks of Belgium vzw, it is advisable that you have cookies enabled. How to disable cookies, on the other hand, can also be found in our Cookie Statement

6. What are my rights?

6.1 Guarantee of lawful and secure processing of personal data

The Mastercooks of Belgium vzw always processes your personal data fairly and lawfully. This includes the following guarantees:

• Personal data will only be processed in accordance with the described and legitimate purposes of this privacy statement.
• Personal data is only processed to the extent that it is adequate, relevant, and not excessive.
• Personal data will only be stored for as long as necessary to achieve the described and legitimate purposes in this privacy statement.

The necessary technical and security measures have been taken to minimize the risks of unauthorized access to or processing of personal data. In the event of a breach of its IT systems, LID will immediately take all possible measures to minimize the damage.

6.2 Right to access/rectify/erase your personal data

Upon proof of your identity as a User, you have the right to obtain information from The Mastercooks of Belgium vzw as to whether or not your personal data is being processed. When The Mastercooks of Belgium vzw processes your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request is made via registered mail or by sending an e-mail tocontact@mastercooks.be

Inaccurate or incomplete personal data can always be corrected. It is up to the User to first correct any inaccuracies and incompleteness themselves. You can exercise your right to correction by submitting a supplementary statement to The Mastercooks of Belgium vzw. The Mastercooks of Belgium vzw will comply within one (1) month of receiving the supplementary statement.

You also have the right to have your personal data erased by us without undue delay. You can only invoke this right to be forgotten in the following cases:

• When personal data are no longer necessary for the purposes for which they were originally collected;
• When personal data has been collected based on consent and no other legal basis exists for processing;
• When an objection is made to the processing and there are no overriding legitimate grounds for the processing;
• When personal data has been processed unlawfully;
• When personal data must be erased in accordance with a legal obligation.
• The Mastercooks of Belgium vzw assesses the presence of one of the aforementioned cases.

6.3 Right to restriction of/objection to the processing of your personal data

The user has the right to obtain a restriction of the processing of your personal data:

During the period that The Mastercooks of Belgium vzw needs to verify the accuracy of personal data, in case of dispute;

When the data processing is unlawful and the User requests a restriction of processing instead of the erasure of personal data;

When The Mastercooks of Belgium vzw no longer needs the User's personal data for the processing purposes and the User needs the personal data for legal proceedings;

During the period that The Mastercooks of Belgium vzw needs to assess whether the grounds for deletion of personal data are present.

User also has the right at any time to object to the processing of their personal data. The Mastercooks of Belgium vzw will then cease processing your personal data, unless The Mastercooks of Belgium vzw can invoke compelling legitimate grounds for processing your personal data that outweigh the User's right to object.

If the User wishes to exercise these rights, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request is made via registered mail or by e-mail tocontact@mastercooks.be 

6.4 Right to data portability

User has the right to obtain the personal data provided to The Mastercooks of Belgium vzw in a structured, common, and machine-readable format. Furthermore, User has the right to transfer this personal data to another data controller when the processing of personal data is based solely on the User's obtained consent.

If the User wishes to exercise this right, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request is made via registered mail or by e-mail tocontact@mastercooks.be

6.5 Right to withdraw my consent/right to lodge a complaint

User has the right at any time to withdraw their consent. The withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. Furthermore, User has the right to file a complaint regarding the processing of their personal data by The Mastercooks of Belgium vzw with the Belgian Commission for the Protection of Personal Privacy.

If the User wishes to exercise this right, The Mastercooks or Belgium vzw ID will comply within one (1) month of receiving the request. The request is made via registered mail or via email tocontact@mastercooks.be