Privacy Policy

1. Why this privacy policy?

The Mastercooks of Belgium vzw places great importance on protecting your privacy and personal data. We only use your personal data in accordance with the Privacy Act and other relevant current legal provisions. Any reference in this Privacy Policy to the Privacy Act means a reference to the Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

With this Privacy Policy, The Mastercooks of Belgium vzw aims to inform you about any processing operations regarding this data and your rights. By using our platform/our website/our application, you explicitly consent to possible processing operations by De Meesterkoks van België vzw.

This Privacy Policy may be subject to future adjustments and changes. It is your responsibility to regularly consult this document. Any substantial change will always be clearly communicated on the platform of De Meesterkoks van België vzw.

2. Who processes the personal data?

The website www.Mastercooks.be is an initiative of:

The Mastercooks of Belgium vzw

Registered office:
The Mastercooks of Belgium vzw
Colonel Bourg Street 105 A
1140 Evere
Belgium

VAT number: BE0 420 695 235
Email: contact@Mastercooks.be

3. What personal data is processed?

The Master Chefs of Belgium vzw commits to processing only data that is relevant and necessary for the purposes for which it was collected. The following categories of personal data may be processed by The Master Chefs of Belgium vzw:

• Identification data
• Personal characteristics
• Data concerning education and training
• Details about profession and employment

4. For what purposes are my personal data used?

The Mastercooks of Belgium vzw collects personal data to provide you with a safe, optimal, and personalized user experience.

Data processing is essential for the operation of the website and its associated services. Processing is carried out exclusively for the following specific purposes:

Offering and improving a general and personalized service; providing information, newsletters, and offering support via contact form

The detection of and protection against fraud, errors, and/or criminal behavior.

Marketing purposes

When visiting the website of The Mastercooks of Belgium vzw, some data is collected for statistical purposes. Such data is necessary to optimize the use of our website application. This data includes: IP address, presumed location of consultation, time and day of consultation, which pages were visited. By visiting the website of The Mastercooks of Belgium vzw, you agree to this data collection intended for statistical purposes as described above.

The User always provides personal data to The Mastercooks of Belgium vzw themselves and can thus exercise a certain degree of control. If certain data is incomplete or seemingly incorrect, The Mastercooks of Belgium vzw reserves the right to temporarily or permanently postpone certain expected actions.

Personal data is processed only for internal use within The Mastercooks of Belgium vzw.
We can assure you that personal data will not be sold, passed on, or communicated to third parties affiliated with us. The Mastercooks of Belgium vzw has taken every possible legal and technical precaution to prevent unauthorized access and use.

5. We also use cookies!

During a visit to our website, 'cookies' may be placed on your hard drive to better tailor the platform/website to the needs of returning visitors. Non-functional cookies help us optimize your visit to the platform and remember technical choices.

For a further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement. (top right).

If you wish to consult the platform/website of The Mastercooks of Belgium vzw, it is recommended that you have cookies enabled. However, how you can disable cookies is also explained in our Cookie Statement.

6. What are my rights?

6.1 Guarantee of lawful and secure processing of personal data

The Mastercooks of Belgium vzw always processes your personal data fairly and lawfully. This includes the following guarantees:

• Personal data will only be processed in accordance with the described and legitimate purposes of this privacy statement.
• Personal data will only be processed to the extent that it is adequate, relevant, and not excessive.
• Personal data will only be stored for as long as necessary to achieve the described and legitimate purposes outlined in this privacy statement.

The necessary technical and security measures have been implemented to minimize the risks of unauthorized access to or processing of personal data. In the event of a breach of its IT systems, LID will immediately take all possible measures to limit the damage.

6.2 Right to access/rectify/erase your personal data

Upon proof of your identity as a User, you have the right to obtain confirmation from The Mastercooks of Belgium vzw as to whether or not your personal data is being processed. If The Mastercooks of Belgium vzw is processing your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request should be made via registered mail or by sending an email to contact@mastercooks.be

Inaccurate or incomplete personal data can always be corrected. It is primarily up to the User to correct inaccuracies and incompleteness themselves. You can exercise your right to rectification by providing a supplementary statement to The Mastercooks of Belgium vzw. The Mastercooks of Belgium vzw will comply within one (1) month of receiving the supplementary statement.

You also have the right to have your personal data erased by us without undue delay. You can only invoke this right to be forgotten in the following cases:

• When the personal data is no longer necessary for the purposes for which it was originally collected;
• When the personal data was collected based on consent obtained and no other legal basis exists for the processing;
• When an objection is raised against the processing and no overriding legitimate grounds for the processing exist;
• When personal data has been unlawfully processed;
• When personal data must be erased in accordance with a legal obligation.
• The Mastercooks of Belgium vzw assesses the presence of one of the aforementioned cases.

6.3 Right to restriction of/objection to the processing of your personal data

The User has the right to obtain a restriction of the processing of their personal data:

During the period The Mastercooks of Belgium vzw needs to verify the accuracy of the personal data, in case of dispute;

When the data processing is unlawful and the User requests a restriction of processing instead of erasure of the personal data;

When The Mastercooks of Belgium vzw no longer needs the User's personal data for the processing purposes and the User requires the personal data for a legal claim;

During the period The Mastercooks of Belgium vzw needs to assess the grounds for erasing personal data.

Furthermore, the User has the right to object to the processing of their personal data at any time. The Mastercooks of Belgium vzw will then cease processing your personal data, unless The Mastercooks of Belgium vzw can demonstrate compelling legitimate grounds for processing your personal data that override the User's right to object.

Should the User wish to exercise these rights, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request should be made via registered mail or email to contact@mastercooks.be 

6.4 Right to data portability

The User has the right to obtain the personal data provided to The Mastercooks of Belgium vzw in a structured, commonly used, and machine-readable format. Furthermore, the User has the right to transfer this personal data to another data controller when the processing of the personal data is based solely on the User's consent.

Should the User wish to exercise this right, The Mastercooks of Belgium vzw will comply within one (1) month of receiving the request. The request should be made via registered mail or email to contact@mastercooks.be

6.5 Right to withdraw my consent/right to lodge a complaint

The User has the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Additionally, the User has the right to lodge a complaint regarding the processing of their personal data by The Mastercooks of Belgium vzw with the Belgian Commission for the Protection of Privacy.

Should the User wish to exercise this right, The Mastercooks of Belgium vzw ID will comply within one (1) month of receiving the request. The request should be made via registered mail or email to contact@mastercooks.be